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Dundas Street - Edinburgh

Mortgage Administrator

Department: Mortgage Processing Team

Responsible to: Mortgage Processing Team Leader

Key responsibilities:

  • Processing lender submissions, including keying decision in principles, applications and fulfilling MAB system requirements
  • Document checking for our clients to ensure that they align to MAB standards and meet lender requirements
  • Managing the journey: working with the client/adviser and lender through the mortgage journey from initial assessment, approval, to offer and post-offer stage
  • Communicating with advisers/clients and lenders as the business demands
  • Proactively managing cases through to completion

The Key Skills Required for the Position include;

  • Experienced in working in a fast paced business environment
  • Driven to put clients at the centre of everything you do
  • First class communication 
  • Maintains excellent attention to detail and self-motivated to get it right first time
  • Able to handle, interpret and key data quickly, efficiently and correctly
  • A true team player - working together and supporting your colleagues

Additional R’s & R’s

  • Initial data entry.
  • Deliver outstanding customer service and experience at all times.
  • Daily communication with advisors on case updates.
  • Set customers’ expectations in terms of service and quality.
  • Represent the business in an exemplary manner in all areas.

Salary & Hours of Work

  • Salary: £17-19,000 PA, plus potential for quarterly bonus

  • This is a full-time role based in Edinburgh city centre.
  • Hours of work will be between 9 am and 5.00 pm. 
  • The company will work with the successful applicant to set clear objectives – based around strategic requirements and around key initiatives.


How to Apply?

Please outline your suitability to this role and send this information to:

Because we play by the book we want to tell you that…

Your home may be repossessed if you do not keep up repayments on your mortgage.
There may be a fee for mortgage advice. The actual amount you pay will depend upon your circumstances.
The fee is up to 1%, but a typical fee is 0.3% of the amount borrowed.

Need more help?

Contact us