Dundas Street - Edinburgh
Department: Mortgage Processing Team
Responsible to: Mortgage Processing Team Leader
- Processing lender submissions, including keying decision in principles, applications and fulfilling MAB system requirements
- Document checking for our clients to ensure that they align to MAB standards and meet lender requirements
- Managing the journey: working with the client/adviser and lender through the mortgage journey from initial assessment, approval, to offer and post-offer stage
- Communicating with advisers/clients and lenders as the business demands
- Proactively managing cases through to completion
The Key Skills Required for the Position include;
- Experienced in working in a fast paced business environment
- Driven to put clients at the centre of everything you do
- First class communication
- Maintains excellent attention to detail and self-motivated to get it right first time
- Able to handle, interpret and key data quickly, efficiently and correctly
- A true team player - working together and supporting your colleagues
Additional R’s & R’s
- Initial data entry.
- Deliver outstanding customer service and experience at all times.
- Daily communication with advisors on case updates.
- Set customers’ expectations in terms of service and quality.
- Represent the business in an exemplary manner in all areas.
Salary & Hours of Work
Salary: £17-19,000 PA, plus potential for quarterly bonus
- This is a full-time role based in Edinburgh city centre.
- Hours of work will be between 9 am and 5.00 pm.
- The company will work with the successful applicant to set clear objectives – based around strategic requirements and around key initiatives.
How to Apply?
Please outline your suitability to this role and send this information to: firstname.lastname@example.org
Because we play by the book we want to tell you that…
Your home may be repossessed if you do not keep up repayments on your mortgage.
There may be a fee for mortgage advice. The actual amount you pay will depend upon your circumstances.
The fee is up to 1%, but a typical fee is 0.3% of the amount borrowed.