Receptionist
An opportunity has arisen for an experienced receptionist to join the team
With particular importance on front of house reception duties and supporting the case administration team, the Key Responsibilities include:
- Welcoming visitors by greeting them in person or on the telephone
- Answering and forwarding telephone calls
- Diary management and travel
- Sorting and distributing mail
- Providing additional support to our case management team
The Key Skills Required for the Position include;
- Excellent time and diary management
- Highly self-motivated with the ability to work as an individual and as part of a team
- Confident communicator with both clients, introducers and colleagues
- Outstanding customer service skills
Additional R’s & R’s
- Supporting the Case Management and Admin teams with a variety of tasks including:
- Document checking
- Inputting client details on to MIDAS system
- Identification and Verification checks
- Copying, printing and scanning of client documents
- Issuing ‘Thank You’ cards for all completed mortgages
- Managing meeting rooms – preparing these, scheduling, set up
- Preparation of documentation for the wider business as and when required e.g. handbooks
- Managing and tracking of holiday request forms
- Proactively managing incoming and outgoing e-mail traffic
- Invites and communication for Bi-Monthly meetings and organising catering
- Additional tasks e.g. ensuring water replenished in all meeting rooms, dishwasher emptied, Asda/Amazon orders, coffee/tea/milk/sugar orders etc