Kingston Crescent - Portsmouth

Frances Coleborn

[email protected]

0800 260 6662

Case Manager

Work life

I’ve been working as a Case Manager at Mortgage Advice Bureau in Portsmouth since September 2019.  I work in administration and make sure that all the ‘I’s are dotted and all the ‘T’s are crossed at every stage of every process. I’m very methodical in my work and like to complete a task once I start it, however long it takes! If a job’s worth doing, I will do it well.

First job

I worked in a Florists for a really bad-tempered old lady and spent most of my time trying to make her laugh. She spent most of her time trying not to laugh. She won!

The best thing about your job

It’s a complete change from anything I’ve done before, and I get a great deal of satisfaction from seeing a client all the way through their mortgage application journey to completion. I feel appreciated and am part of a great team here.

How other people describe me

Thorough, kind, generous

Rest and Relaxation

I love gardening and spending time in my allotment. My favourite season is spring and seeing all the wonderful colours when the flowers bloom.

I walk every day and cycle when the weather’s right.

Meet the rest of our team

Call us on 0800 260 6662

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If you're looking for a mortgage, then you've come to the right place. 

Whether you're a first-time buyer, remortgaging, moving home or looking for a buy to let, our knowledgeable, approachable and friendly local mortgage brokers are here to guide you through the process.

Your first consultation with us is free – stress free, money free, jargon free – sometimes this is unavoidable, but we’ll translate into normal speak as we go! This is when we start getting to know each other – you tell us what you want to achieve and we’ll do all we can to make it so.

When it comes to your financial life and circumstances there is no right or wrong, good or bad. It’s not a test – we only ever ask for information that helps us achieve your goals. Your mortgage broker will scour the thousands of mortgages that over 90 UK lenders make available, to find the right one for you and your unique situation.

With the onset of COVID-19 we decided that for the safety of all concerned we would embrace technology and have temporarily replaced our face-to-face meetings with virtual meetings. Whether you prefer a weekday or a weekend, a morning, afternoon or evening appointment – they’re available, and all from the comfort of your own home.

When restrictions are eased, we’ll meet you at your home or at our offices in Portsmouth Technopole, conveniently located by the Rudmore Roundabout, with easy access from the M275. We have ample free parking on-site.

Contact us to take the first step towards homeowner heaven.


Because we play by the book we want to tell you that…

Your home may be repossessed if you do not keep up repayments on your mortgage.
There may be a fee for mortgage advice. The actual amount you pay will depend upon your circumstances.
The fee is up to 1%, but a typical fee is 0.3% of the amount borrowed.

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