Vacancy: Account Manager (New Build)
Company & Job Description
Mortgage Advice Bureau (MAB) is the UK’s largest mortgage network, with access to thousands of products from over 90 UK lenders.
We wish to recruit a highly motivated Account Manager to work in our New Build Department
Mortgage Advice Bureau provide expert mortgage and protection advice to a range of clients, from first time buyers applying through help to buy, to families looking to expand their home, to landlords adding to their portfolio.
This is a Full Time Role
NB – We would welcome remote applicants if you have experience in Shared Ownership.
OTE: £23,908 - £27,400
Job Specification
Reporting to our New Build Director, you will be responsible for maintaining strong relationships with clients, builders and other team members to ensure timely delivery of service.
You will effectively and coherently work with our New Build Advisers, New Build Accounts and Business Development Managers to drive customer satisfaction and successful execution of team and company goals.
Please note, you may be required to work select weekends due to the needs of the business.
You will be surrounded by a team of motivated individuals who will encourage and support you to successfully achieve targets.
There will be opportunities to grow and develop your skills and abilities into commercial and specialist lending bringing an exciting new dynamic to the role.
The key skills required for the position include:
- Qualification of New Build Leads
- Meeting our Service Level Agreements in relation to supporting Developers
- Updating new build sales agents via email templates
- Provide DIP’s and rates.
- Handling all ‘Front End’ and ‘Back End’ nurture new build clients
- If clients have reserved, distributing criteria emails to mortgage advisors
- Complete mutual calls and provide outcomes to advisors
- Answer all generic incoming calls at weekend
- Call other data leads
- Request new builder sites to be added onto MIDAS via Helpdesk
- Collating information for builder reports
Please note, ad-hoc actions (not included above) will be required in line with the needs of the business.
Person Requirements:
- Ability to manage workload effectively
- Attention to detail
- Positive & enthusiastic
- Whole of market mortgage & protection experience
- Good written, oral communication and numeracy skills
- Drive, ambition & self-motivation
- Ability to work in a regulated environment
- Experience of Microsoft suite of products, such as Word, Excel, Teams.
Our Wellbeing and Benefit Package
- Highly competitive salary with opportunity for bonus
- Opportunity for flexi-working at home and in our city centre offices in Edinburgh
- Upskilling Apprenticeship Programme
- Array of benefits including Cycle to Work Scheme
- 30 days holiday rising to 33 days holiday
- Birthday day off
- Company organised Christmas Night Out and Summer BBQ
- Fun Friday’s including office drinks and monthly staff events
- Company sick pay
- Refer a friend incentive
- Employee of the Month, receiving vouchers
- Charity & Social Committee
- Wellbeing updates and information
- Annual paid Charity Day
How to Apply:
To apply please forward a covering letter and a copy of your CV to [email protected]
Likewise, please feel to contact Louise should you have any questions about this role.