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Newland Avenue - Hull

Mortgage Administrator Role

Salary: £17,000 - £18,000  dependant on experience

Mortgage Advice Bureau are a nationally recognised mortgage broker and network, winners of over 150 awards in the past 5 years and continually growing.

Due to the increase in business, we’re looking for a new Mortgage Administrator. Based in our busy Willerby (Hull) head office, the successful candidate will be working within a small team to provide full administrative support to your allocated mortgage advisers and ensure the smooth running of each case up until completion.

Key responsibilities:

  • Ensuring Mortgage applications and Protection Proposals are submitted in a timely manner
  • Ensuring all required documents are obtained and scanned on to the company system, adhering to Data Protection guidelines at all times whilst handling client’s information
  • Proactively and accurately maintaining Workflow progress of each case on Midas Pro and checking cases against compliance Standards
  • Ensure all relevant fees are collected at the appropriate time Liaising with Lenders to ensure cases received, outstanding items are obtained and Valuation Instructed
  • Checking Mortgage Offers on receipt for accuracy, working with your Adviser to rectifying any issues
  • Liaising with Solicitors on Offer to manage the case through to completion
  • Proactively managing updates and liaising with Advisers / Clients to ensure a first-class customer service
  • Making and receiving phone calls to deal with client enquiries at any stage of the mortgage process
  • Ensuring any Protection is placed on risk on completion (or prior if appropriate)

Required Skills:

  • Previous experience working in an administrative role
  • Have basic knowledge of data protection
  • Self-motivated and professional individual
  • Excellent telephone manner, written and interpersonal skills
  • To be able to work as part of a team
  • Excellent time management skills and the ability to prioritise workload
  • Attention to detail
  • A background in financial service would be advantageous but is not essential.

Click here to apply for this role

Because we play by the book we want to tell you that…

Your home may be repossessed if you do not keep up repayments on your mortgage.
There may be a fee for mortgage advice. The actual amount you pay will depend upon your circumstances.
The fee is up to 1%, but a typical fee is 0.3% of the amount borrowed.

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