Salary: £17,000 - £18,000 dependant on experience

Based in our busy Willerby (Hull) head office, the successful candidate will be working within a small team to provide full administrative support to your allocated mortgage advisers and ensure the smooth running of each case up until completion.

Key responsibilities:

  • Ensuring Mortgage applications and Protection Proposals are submitted in a timely manner
  • Ensuring all required documents are obtained and scanned on to the company system, adhering to Data Protection guidelines at all times whilst handling client’s information
  • Proactively and accurately maintaining Workflow progress of each case on Midas Pro and checking cases against compliance Standards
  • Ensure all relevant fees are collected at the appropriate time Liaising with Lenders to ensure cases received, outstanding items are obtained and Valuation Instructed
  • Checking Mortgage Offers on receipt for accuracy, working with your Adviser to rectifying any issues
  • Liaising with Solicitors on Offer to manage the case through to completion
  • Proactively managing updates and liaising with Advisers / Clients to ensure a first-class customer service
  • Making and receiving phone calls to deal with client enquiries at any stage of the mortgage process
  • Ensuring any Protection is placed on risk on completion (or prior if appropriate)

Required Skills:

  • Previous experience working in an administrative role
  • Have basic knowledge of data protection
  • Self-motivated and professional individual
  • Excellent telephone manner, written and interpersonal skills
  • To be able to work as part of a team
  • Excellent time management skills and the ability to prioritise workload
  • Attention to detail
  • A background in financial service would be advantageous but is not essential.

Click here to apply for this role.

Please note: if you have been in touch within 14 days of receiving your application, you have been unsuccessful on this occasion.