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488
Total reviews
Excellent
4.9
Average Rating
A Valued Customer
Thorough, helpful advice, though things got off to a rocky start - I began the process with one advisor, conducted a lengthy call to provide the details of my situation, and then never heard from them again. I learned a fortnight later that the advisor had left the business, and then had to go through the same lengthy conversation again with my new advisor. Thankfully, my new advisor was excellent. A little more contact at certain stages of the process would've been nice, but when I was contacted I was well advised and they were happy to explain anything I didn't understand.
Posted 09 Sept 2025
A Valued Customer
Very good but somewhat drawn out and difficult to maintain a clear line of communication.
Posted 09 Sept 2025
A Valued Customer
Mortgage Advice Bureau were exceptionally helpful throughout our house-buying journey. Beyond providing expert mortgage advice, they offered invaluable guidance on the entire purchase process, which was particularly beneficial as first-time buyers with limited knowledge of the various steps and requirements involved. The advisors explained everything in comprehensive detail while keeping it accessible and straightforward. Their clear communication and actionable guidance made what could have been an overwhelming process much more manageable. I would highly recommend MAB to anyone, especially first-time buyers seeking professional, patient support.
Posted 09 Sept 2025
Mohsin Hussain - London
Gareth Jones has been fantastic. He explained everything as a first time buyer, kept everything simple and helped me and my wife massively through the process. All the details and steps in the process were made easy because of Gareth's human touch and professionalism. I would highly recommend him for anyone looking for a mortgage or even some advice. Katie Turner who helped assist during the process was also very helpful. She was clear in communication and very responsive to any queries we had. We are very grateful and appreciate all the support during this process. What is and can be a very stressful time was made actually very simple and straightforward by Gareth and Katie. So, thank you both and thank you MAB for a fantastic and affordable service.
Posted 08 Sept 2025
A Valued Customer
Ian was very helpful in assisting with a first time mortgage, arranged solicitors and insurance providers, kept tabs on the process.
Posted 04 Sept 2025
A Valued Customer
Thanks for you amazing fast service.
Posted 29 Aug 2025
Suraj Gandhi - Chester
Brilliant! Ian & Katie helped us to get our dream home, we can’t thank both enough for all the help and support during my property search. Buying a home can feel overwhelming, but Ian & Katie made the whole journey smooth and reassuring. What we really appreciated was the patience and honesty, we never felt rushed or pressured into making a decision. Every question we had was answered clearly and they always took the time to explain things in a way we could understand.
Posted 27 Aug 2025
A Valued Customer
Great service from Ian and Katie from start to finish. Highly recommend
Posted 20 Aug 2025
Oliver Plain - Bridgnorth
I had a fantastic experience using MAB. Adam gave excellent advice and was extremely responsive, helping me throughout the process. I’d highly recommend the service.
Posted 15 Aug 2025
A Valued Customer
I have always found Gareth to be very helpful. This is the third mortgage I have completed with MAB and would definitely recommend. Customer service is prompt and informed and all aspects of the process are explained fully and clearly. One can often get bogged down in legal jargon if you are not familiar with certain terms and clauses. Gareth always explains in full and discusses the options in a way that is clear and accessible.
Posted 08 Aug 2025

Important

Your home may be repossessed if you do not keep up repayments on your mortgage.

There may be a fee for mortgage advice. The actual amount you pay will depend on your circumstances. The fee is up to 1% but a typical fee is 0.3% of the amount borrowed.